Privacy Policy

Last Updated: October 5, 2025

1. Introduction

Welcome to SkinIQ. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

  • Name and email address
  • Age and gender
  • Skin type and skin concerns
  • Profile picture (optional)
  • Payment information (processed securely through Stripe)

2.2 Skin Images and Analysis Data

When you use our skin analysis feature, we collect and process images of your skin. These images are used solely for providing AI-powered analysis and are automatically deleted after 90 days.

2.3 Usage Information

We automatically collect certain information about your device and how you interact with our app, including device type, operating system, and usage statistics.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your skin analysis requests
  • Send you technical notices and support messages
  • Process payments and manage subscriptions
  • Monitor and analyze trends and usage
  • Detect and prevent fraud and abuse

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: We share data with third-party service providers who perform services on our behalf (e.g., Stripe for payments, Supabase for storage)
  • Legal Requirements: We may disclose information if required by law or in response to valid legal requests
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition
  • With Your Consent: We may share information with your explicit consent

5. Data Security

We implement industry-standard security measures to protect your information, including encryption at rest and in transit. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. Skin images and analysis data are automatically deleted after 90 days. You may request deletion of your account and all associated data at any time from your profile settings.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal information
  • Data Portability: Request a copy of your data in a portable format
  • Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, contact us at privacy@skiniq.app

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

12. HIPAA Compliance Notice

While SkinIQ provides skin analysis services, we are not a healthcare provider and do not provide medical diagnosis or treatment. Our services are for informational purposes only. We implement security measures similar to HIPAA standards to protect your health-related information, but users should consult qualified healthcare professionals for medical advice.