Terms of Service & Content Rights

Last Updated: October 5, 2025

1. Acceptance of Terms

By accessing or using SkinIQ ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service. These Terms constitute a legally binding agreement between you and SkinIQ.

2. Description of Service

SkinIQ provides AI-powered skin analysis services that allow users to:

  • Upload images for skin condition analysis
  • Receive AI-generated skin health scores and insights
  • Track skin health progress over time
  • Access personalized skincare recommendations

Important: SkinIQ is not a medical device and does not provide medical diagnosis, treatment, or advice. Our service is for informational and educational purposes only.

3. User Accounts

3.1 Account Creation

To use the Service, you must create an account. You agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Be at least 13 years of age (or 18 in some jurisdictions)
  • Notify us immediately of any unauthorized use

3.2 Account Responsibility

You are responsible for all activities that occur under your account. We reserve the right to suspend or terminate accounts that violate these Terms.

4. Content Rights and Ownership

4.1 Your Content

You retain all rights to the content you upload to SkinIQ, including skin images ("User Content"). By uploading User Content, you grant SkinIQ a limited, non-exclusive, worldwide license to:

  • Process and analyze your images using AI technology
  • Store your images securely for the duration of your use of the Service
  • Generate analysis reports based on your images

4.2 Our Content

All content provided by SkinIQ, including but not limited to:

  • Software, algorithms, and AI models
  • Analysis reports and recommendations
  • User interface, design, and graphics
  • Text, images, and other materials

is owned by SkinIQ and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

4.3 License to Use Our Service

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use the Service for your personal, non-commercial use.

4.4 No Use of Content for Training

We do not use your uploaded images to train our AI models or for any purpose other than providing you with analysis services. Your images are automatically deleted after 90 days.

5. Subscriptions and Payments

5.1 Subscription Plans

SkinIQ offers both free and paid subscription plans. Paid subscriptions provide additional features and analysis capacity.

5.2 Billing

For paid subscriptions:

  • Billing is recurring and monthly unless otherwise stated
  • Payments are processed securely through Stripe
  • You authorize us to charge your payment method at each billing cycle
  • Prices are subject to change with 30 days notice

5.3 Cancellation and Refunds

You may cancel your subscription at any time from your profile settings. Cancellations take effect at the end of the current billing period. We do not provide refunds for partial months or unused analyses, except as required by law.

6. Prohibited Uses

You agree not to:

  • Use the Service for any unlawful purpose
  • Upload images that do not belong to you or violate others' rights
  • Attempt to reverse engineer or access our AI models
  • Use automated systems to access the Service
  • Share your account credentials with others
  • Upload inappropriate, offensive, or harmful content
  • Interfere with or disrupt the Service

7. Medical Disclaimer

IMPORTANT: SkinIQ IS NOT A MEDICAL DEVICE OR SERVICE

  • Our analysis is for informational purposes only and should not be considered medical advice
  • Always consult a qualified healthcare professional for diagnosis and treatment
  • Do not rely solely on our analysis for medical decisions
  • In case of serious skin conditions or concerns, seek immediate medical attention
  • We do not diagnose, treat, cure, or prevent any disease

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • The Service is provided "AS IS" without warranties of any kind
  • We do not warrant that the Service will be uninterrupted or error-free
  • We are not liable for any indirect, incidental, or consequential damages
  • Our total liability shall not exceed the amount you paid in the past 12 months

9. Data Privacy

Your use of the Service is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.

10. Termination

We reserve the right to suspend or terminate your access to the Service at any time, with or without notice, for any reason, including violation of these Terms. Upon termination, your right to use the Service will immediately cease.

11. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by posting the updated Terms and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the modified Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

13. Contact Information

If you have any questions about these Terms, please contact us:

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.